DMOs are great at creating awareness. But here's the problem: tourists can't book their trip on your website because it’s a dead end. Not only that, many of your members likely rely on a variety of outdated booking systems that don’t inspire confidence or trust.
This is where big tech platforms like Booking.com, Expedia, and Airbnb step in, robbing DMOs of valuable conversion opportunities. They facilitate bookings, but at an unreasonable cost — particularly for small, independently-owned tourism businesses. Modern DMOs and their members don’t need to settle for these large, proprietary tech solutions, with their exorbitant fees, one-size-fits-all products, and closely guarded data.
That’s why we made Booker. We believe that DMOs can control the marketing loop by allowing visitors to book accommodations and experiences directly through you and your members — all through intuitive, trustworthy software that’s designed with a local focus in mind.
You get access to a modern booking platform the can be embedded anywhere on the web. Wherever tourists are looking for information. Get started with Booker to get bookings straight from OHTO's website.
Start with a single product or use Booker to power all your business services. Every tourism business is different. We take time to understand your unique business needs.
Booker boosts your marketing by adding a booking engine directly to your website, but also allows customers to find you on OHTO’s website, directly through their marketing campaigns.
Booker's support team is on your side. We get you set up in no time. We're ready to help you with all your technical questions, and can be reached by live chat, email, or phone.
See what Booker can do for your business. Schedule a 30-minute call with our friendly experts. We'll show the product in action. If Booker's right for you, we'll get you up and running.
This booking engine is available for free to tourism businesses in Ontario's Highlands Tourism Organization. All onboarding fees have been covered on your behalf by OHTO as part of their commitment to supporting you. The only cost is a transaction fee.
Booker uses Stripe — a world-class payment processing platform —to manage transactions; it charges the industry standard credit card processing fees of 2.95% plus 0.35¢ per transaction. When you are first brought on, our support team will help you set up your Stripe account. When a customer pays you, the money goes directly to your bank account — no intermediary.
Booker takes a 4.95% fee on every transaction, but you pay just 1.96% of that — the customer pays the rest. On $10,000 revenue a month, that’s only $195 for full tech service and access to a ton of marketing services through OHTO along with reporting that makes it super easy to see where your business is coming from (and how you can get more of it.)
We work with you to set up a Stripe account, which plugs into your accounting software — and you choose. Either customers give a deposit and the remaining amount is billed automatically upon their arrival, or they are billed all at once. You determine your refund policy. We’re always looking for ways to make sure you hold on to any customer who wants to book with you.
Booker uses Stripe exclusively for payment processing. You can accept payment in nearly any form, but the payment must be processed by Stripe, and you will need to have a Stripe account to receive your payments. We will help you set it up, and make sure it’s connected to your accounting software.
We’d love to understand your decision, but you don’t owe us anything. You can remove your business at any time. You own your Stripe account, and we don’t have access to it, so you can continue to use that if you choose. You’ll be removed from your DMO’s listing on Booker, but if you maintain your membership with them, you’ll still be part of their marketing campaigns.
Booker can actually help you sell your business or easily transfer operations to a friend or family member. With your written permission, we are able to grant the new owner or operator access to your account while maintaining all of the pricing, add-ons and availability structures you’ve set up. In many cases, this is a selling feature if you’re listing your business for sale, helping you offer a turn-key marketing and fulfillment solution.
Yes, however, you will need to manually enter their booking into the system and manually enter that they have paid when they do. Payment in cash is not available to consumers directly, so they will have to call you to reserve their spot.
Booker does not support any integrations with other booking engines. Our belief is that other platforms take too much and don’t give back to the tourism community.
Booker can recognize the email address of your previous customers and ensure they are offered your repeat customer rate. You can also give them promo codes.
